Privacy Policy

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At Dalsey Adaptives, we are committed to protecting your privacy and safeguarding any personal and health-related information you share with us. This policy explains how we collect, use, and protect your data when you visit seegreenlight.com or engage with our products, including the See-Green® Scleral Lens Inserter.

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1. Information We Collect

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We may collect the following types of information:

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Personal Information

• Full name

• Email address

• Phone number

• Shipping and billing address

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Order & Website Usage Data

• Purchase history

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Health-Related Information (PHI)

• Any information you voluntarily provide about your vision needs, eye conditions, or relevant health issues (e.g., during a contact form submission, email, or phone inquiry)

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2. HIPAA & Protected Health Information (PHI)

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If you share any Protected Health Information (PHI) with us, we will treat that information in compliance with the Health Insurance Portability and Accountability Act (HIPAA).

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We only collect PHI voluntarily submitted by you (e.g., asking for help with scleral lens insertion related to a condition). We do not require medical data to make a purchase.

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All PHI is:

• Stored securely using industry-standard encryption

• Accessed only by authorized personnel

• Never shared or sold to third parties

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3. How We Use Your Information

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We use your information to:

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• Fulfill orders and ship products

• Respond to inquiries and provide customer support

• Improve our products and user experience

• Send order updates or promotions

Any PHI is used only to respond to your specific request or concern.

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4. Sharing Your Information

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We do not sell or rent your information.

We may share limited information with:

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• Shipping carriers

• Secure payment processors (e.g., Square)

• Marketing/email platforms (only if you've opted in)

All vendors are vetted to ensure appropriate security standards and confidentiality agreements are in place.

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5. Data Security & HIPAA Safeguards

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We implement administrative, physical, and technical safeguards to protect all data, including PHI, such as:

• Secure HTTPS encryption

• Limited access to personal data

• Secure email communication when needed

• Regular privacy and security reviews

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6. Your Rights

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You have the right to:

• Request access to any PHI we may hold

• Request corrections to your data

• Ask us to delete your information

• Revoke consent to share or store data

To exercise these rights, contact us at service@seegreenlight.com. We’ll respond within 30 days in accordance with HIPAA requirements.

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7. Cookies and Tracking

We use cookies for site performance and to personalize your experience. These do not collect PHI. You can control cookies through your browser settings.

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8. Policy Updates

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by posting a revised version with a new effective date.

9. Contact Us

Questions or concerns? Please reach out:

📧 service@seegreenlight.com
📍 Dalsey Adaptives, 1 Cottage St., Unit 21, Easthampton, MA 01027, United States
📞 (413) 563-2477